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You can pay with any of the following:

  • Automatic Bank Payments
  • Credit Card (processing fee applies)
  • Check or Money Order
  • eCheck (processing fee applies)

To set up automatic monthly payments from your bank account, call (215) 686-6959 to get a payment authorization form.

Fees

  • Automatic Bank Payments: Free
  • eCheck Payment: $0.35
  • Credit Card Payment (Residential): $3.95
  • Credit Card Payment (Commercial): $13.95
  • Returned Checks: $20.00
  • Late Fees: 5% of the total due will be added to your bill if you do not pay it on time. An additional 0.5% charge will be added for each month your charges are not paid.

Other ways to pay

By mail

Mail in the return portion of your bill with a check or money order, made payable to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

By phone

Pay through an interactive voice system by calling (877) 309-3709

In person

Visit one of our three authorized payment centers:

  • Center City
    Municipal Services Building
    1401 JFK Blvd., Concourse Level
    Open Monday through Friday, 8:00 a.m. to 5:30 p.m.
  • North Philadelphia
    Hope Plaza
    22nd & Somerset Street
    Open Monday through Friday, 8:30 a.m. to 5:00 p.m.
  • Northeast Philadelphia
    Northeast Shopping Mall
    9239 Rear Roosevelt Blvd
    Open Monday through Friday, 8:30 a.m. to 5:00 p.m.

Need help paying?

If you can’t afford to pay your water bill in full and on time, you can set up a payment agreement.

Contact

The Water Revenue Bureau
Phone: (215) 686-6880
Email wrb.helpdesk@phila.gov

Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Open Monday through Friday, 8:00 a.m. to 5:00 p.m.

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